These regulations apply to all visitors to the SNG premises at Rázusovo nábrežie 2, Bratislava. By entering the gallery’s interior or exterior spaces, you agree to abide by these regulations and their provisions. Effective from 1 September 2023.
I. Opening Hours
The SNG is open to the public during the days and hours listed at www.sng.sk and displayed within the gallery. The SNG reserves the right to adjust opening hours as necessary or to close the premises during specific holidays or events. Any changes will be announced on the website, social media, and on-site.
The recommended last entry is 30 minutes before closing. Tickets must be purchased at least 30 minutes before the end of gallery hours. Audio announcements will notify visitors 30 and 10 minutes prior to closing.
The café, Ex Libris bookshop, SNG Reproshop, SNG Library, and the Fine Arts Archive operate as separate entities with individual opening hours available at www.sng.sk.
II. Admission and Tickets
Admission fees are detailed in the current price list available online and at the ticket office. The SNG reserves the right to adjust fees as required.
Tickets for exhibitions, displays, and events can be purchased online or at the box office.
For issues regarding online tickets, please contact vstupenky@sng.gallery. Full terms and conditions are available in the General Terms and Conditions of the SNG.
The ground floor (excluding the Atrium) is a free-admission zone. A ticket is required for the Atrium if an exhibition is being held there.
III. Code of Conduct & Ethics
The SNG maintains a zero-tolerance policy towards extremist or hate speech. This includes incitement against individuals or groups based on gender, nationality, language, religion, race, ethnicity, colour, origin, sexual orientation, disability, or any other characteristic.
IV. Your Visit
Parking: The SNG does not provide public parking spaces.
Access: Please follow on-site signage and instructions. Entrances may vary by season.
Accessibility: The entire premises are accessible for wheelchair users and strollers.
Assistance: For help, please contact a staff member (identifiable by a green badge). Elevators in the Water Barracks and the Bridge provide access to all floors. Accessible toilets are located in the entrance hall and near the cinema. We aim to provide loanable wheelchairs in the future.
Cloakroom: An unstaffed cloakroom and lockers (requiring a returnable €1 coin) are available. A €30 fee applies for lost locker keys. For large luggage, please consult staff.
Comfort: Folding chairs are available for loan in the entrance hall.
Families: Baby changing facilities are provided. Please ensure strollers do not block doorways.
Photography: Photography for private use (without flash, tripods, or selfie sticks) is permitted unless otherwise stated for specific works.
Pets: Dogs on leashes are welcome in the outdoor areas only. Small pets in carriers (max. 40x30x10 cm) are allowed inside. Assistance dogs are permitted throughout the gallery.
Cleanliness: Please keep all areas clean and do not damage equipment or the building.
Supervision: Adults are responsible for the behaviour of minors. Children under 12 must be accompanied at all times. Group leaders and teachers are responsible for their groups.
Safety: Keep exits and escape routes clear. Use emergency exits only in genuine emergencies.
Health: Please follow any current hygiene or pandemic protocols (e.g., COVID-19) as displayed on-site or online.
Staff Instructions: Please respect the rights of others and follow instructions from staff (green badges).
Right of Refusal: The SNG reserves the right to refuse entry or remove any individual who violates these regulations without a refund.
Prohibited Activities:
Weapons & Hazards: Carrying weapons, sharp objects, paint, or toys that may pose a risk.
Condition: Entry in heavily soiled clothing/footwear or while under the influence of alcohol or drugs.
Transport: Using scooters, skateboards, skates, or bicycles inside or outside.
Restricted Areas: Entering non-public or staff-only zones.
Behaviour: Running or excessive speed in exhibition spaces.
Luggage: Items exceeding 40x30x10 cm are prohibited in exhibition halls. Smaller bags must be carried as instructed by staff.
Contact: Touching exhibits, frames, or pedestals. Monitored by CCTV and alarms.
Art Materials: Using pens or paints outside of designated workshops.
Commercial Filming: Professional photography/filming requires prior permission. Wedding and product photography is generally not permitted.
Smoking: Smoking and vaping are strictly prohibited inside (subject to Act No. 377/2004 Coll.).
Food & Drink: No open bottles (>500ml) or cups in exhibition areas. Consumption of food/drink is prohibited on the 1st to 4th floors.
Disturbances: Loud conversations, mobile phones, or indecent behaviour that disrupts the experience for others.
Unauthorised Sales: Selling goods, services, or distributing materials without SNG authorisation.
V. Damage and Security
In the event of damage to a work of art (intentional or negligent) or attempted theft, visitors are required to provide their personal details and cooperate with SNG security and staff during the investigation.
VI. Data Protection (GDPR)
Please be advised that:
The gallery is monitored 24/7 by CCTV.
Selected events are recorded. Photos/videos may be used for marketing. You may object to the use of your likeness by emailing gdpr@sng.sk.
Further GDPR information is available at www.sng.sk.
